Eli Falls was born and raised in northern Georgia. He studied at Southern Polytechnic State University in Marietta, Ga., and holds a degree in civil engineering. Falls started with Norfolk Southern in 2011 as a co-op student in the industrial development technical services group. Upon graduation, he joined Norfolk Southern as a planning engineer, supporting the industrial development managers in South Carolina and Alabama. In 2015, Falls became manager of industrial development, covering Illinois, Missouri and Iowa.